Hello Casino Review
- 1 Hello Casino Review
- 1.1 Bonuses and Promotions
- 1.2 How to Start Playing
- 1.3 Payments
- 1.4 Casino Games
- 1.5 Mobile & Apps
- 1.6 Security & Licensing
- 1.7 Customer Support
- 1.8 Betopin’s Verdict
- 1.9 FAQ (Frequently Asked Questions)
Being part of the popular and successful White Hat Gaming Limited brand, Hello Casino has a reputation to uphold. If you know a thing or two about online gaming, you probably have high hopes for this online casino. Hello Casino boasts a massive collection of over 500 games and a great welcome package of C$500 and 50 free spins. It also holds not one but three licenses, one from The UK Gambling Commission, another from The Swedish Gambling Authority, and a third from the Malta Gaming Authority.
Judging from the licenses and where many of its players come from, Hello Casino is very popular in Europe, but it’s also available in Canada and many other countries worldwide. Naturally, access to the site is restricted in several countries, including the United States, Belgium, France, Denmark, Hungary, Kenya, Nigeria, Poland, Portugal, and a few others.
Those who can join the casino will certainly want to know more about it. Even though the famous White Hat company owns it, we still need to do a detailed Hello Casino Review, so all players will know exactly how good it is and whether it’s worth joining. Let’s take a look!
Bonuses and Promotions
Hello Casino has a decent amount of interesting bonuses and promotions, including a great welcome bonus for your first three deposits. Let’s take a look.
Sign Up Bonus
Of all the casino bonuses, welcome offers tend to attract the most people to any online casino. The same is very much true for Hello Casino, as it has a tremendous welcome package for all new players. The total amount of the Hello Casino welcome bonus is C$500 and 50 free spins, but it’s separated into three distinct bonuses:
- 1st deposit — 100% match bonus up to C$100 and 25 free spins for Immortal Romance
- 2nd deposit — 50% match bonus up to C$250
- 3rd deposit — 50% match bonus up to C$150 and 25 free spins for Fortunium
The offer can only be claimed on the first three deposits, and each time, you will have to deposit at least C$10 to get it, but it’s much better to deposit more to get the most out of the welcome bonus.
- You will have to wager the bonus funds 35 times before you can withdraw the money, and the maximum bet per spin can’t surpass C$5. If you bet more than that, the casino could confiscate your winnings, so make sure to remember this rule. The casino will do the same if you don’t spend the bonus money within 30 days.
Don’t forget to make a deposit using any of the methods available, except Neteller and Skrill, as these options can’t be used for claiming the welcome bonus.
No Deposit Bonus
Hello Casino also features a nice no deposit bonus, even though it’s not mentioned on the official site. However, we had to do a meticulous review for you, as we always do, and find the best offers for our readers. This search resulted in a great offer of 25 bonus spins. You can claim the offer by registering on the site, but bear in mind that the spins are not available in all casino games, only Starburst and Berryburst.
Furthermore, the bonus wins can’t surpass C$100, and you have to wager the bonus money 35 times before you withdraw it. And yes, not all games contribute the same amount toward the wagering requirement, so make sure you read our playthrough requirements section to learn the details. Don’t forget to spend the spins within ten days of activation, or you’ll lose them.
Naturally, it’s not all about the welcome bonus in this online casino, and there are other promotions as well. First of all, Hello Casino has a promotion dubbed Sensational Sunday. For every first deposit on a Sunday, players get a 30% match bonus up to C$100. You will only need to make a minimum deposit of C$10, select Slots & Tables, and the bonus will be yours!
Naturally, you will still have to wager the funds 35 times before withdrawal, as is the case with all other bonuses. The difference here is that table games contribute 10% toward the requirement, instead of the usual 0%. Another great thing about this bonus is that players can claim it once every Sunday for as long as the online casino decides to keep the offer active.
We’ve already discussed all the bonus spins players can get in Hello Casino. Let’s summarize all the offers so you know exactly how many bonus spins you can get on this gambling website.
- 25 free spins for the Immortal Romance slot, as part of the 1st deposit bonus from the welcome package.
- 25 free spins for the Fortunium slot, as part of the third deposit bonus from the welcome package.
- 25 bonus spins for the Starburst and Berryburst slots, as part of the no deposit bonus.
Playthrough Requirements (Wagering Requirements)
For a complete and honest review, we need to cover Hello Casino playthrough requirements. You already know some of them from the previous sections, but let’s summarize them here, along with other terms and conditions you need to know before you decide to join the casino:
- All bonus money has to be wagered 35 times before you can make a withdrawal.
- You can only claim one bonus per deposit.
- Players from countries like Russia, Croatia, Serbia, Bosnia, Lithuania, Latvia, Slovenia, India, Greece, and a few others, can’t claim any bonuses. You can see the full list of countries in the casino’s promo terms.
- Most slots contribute 100% toward wagering requirements, but some contribute only 25% or 0%. Make sure to check the promotional terms and conditions for a full list of these casino games.
- Scratchcards and keno contribute 100% toward the requirements, while all other games, including jackpot games, video poker games, and table games, contribute nothing.
- Winnings from no deposit bonuses and free spins are limited to C$100.
- All bonuses last for 30 days, while free spins last for ten days.
VIP & Loyalty*
Hello Casino has a Loyalty Points Program similar to loyalty programs players get in other online casinos. Once you join the website, you get 500 loyalty points for your first deposit, no matter its size. Then, for every C$10 wagered, you receive a certain amount of points depending on the game you’re playing.
You get two points for slots and scratchcard games, one point for slots, 0.5 points for blackjack, 0.25 points for roulette. Hello Casino will let you exchange 1000 points for C$5 of real money you can then spend gambling.
How to Start Playing
The registration process in Hello Casino is fairly standard. The first thing you need to do is visit the official website and sign up using the prominently displayed Sign Up button. The rest is straightforward, and you only need to input the information the casino requires. This includes things like name, address, email address, and more. Naturally, you will have to be at least 18 years old, and you can’t come from one of the restricted countries.
Once that’s done and your account is ready, you can make your first deposit and start playing. However, bear in mind that the casino will likely perform verification checks first. The customer support team will reach out to you through one of the contact methods you provided and ask to verify your age and make a few other ID checks, all of which should be quite simple and quick. As long as your information is correct, there should be no problem, and you’ll be able to start playing in no time.
Hello Casino is one of a few casinos globally that offer such a massive number of different payment methods for all their players. In the next few paragraphs, we’ll mention all the deposit and withdrawal methods available and every other important detail players need to know about banking options.
Hello Casino offers the following deposit methods:
- Credit and debit cards (Visa, MasterCard)
- Bank transfers
The minimum deposit amount for all of these methods is C$10, and the money will typically reach you instantly.
Hello Casino allows payouts using the following banking methods:
- Bank transfer
Once you request a withdrawal, the casino will usually take one or two days to process it. How long it takes for you to receive the money depends on your chosen payment method.
The minimum amount you can withdraw is C$10, while the maximum per week is C$12,500. VIP members can ask for higher withdrawal limits.
When it comes to games, Hello Casino has a huge selection of very diverse titles, which is not very common in the world of casino sites. What’s more, the games come from a huge number of software providers, including many notable names like Big Time Gaming, Microgaming, Genesis, Evolution Gaming, NetEnt, Play’n Go, Red Tiger, Quickspin, and many others.
As for the games themselves, Hello Casino has a large variety of slots, table games, jackpot games, a few special games, and a live dealer section filled with great live casino games.
Thanks to the wide range of casino game providers, players can choose from a wide selection of popular video slots. Here are a few of the best ones:
- Twin Spin Delux
- Legacy of Egypt
- Blood Suckers
- Aquatic Treasures
- Book of Dead
- Gonzo s Quest
- Asgardian Stones
- Immortal Romance
- Dead or Alive 2
Casino Table Games
As is always the case with great online casinos, players can also play a wide variety of table games in Hello Casino. You can play different varieties of blackjack, roulette, baccarat, poker (including Texas Hold ’em), and a few other special games.
Live Dealer Games
The live casino section is not huge, but it certainly includes more than enough variety to keep you entertained for a very long time. You’ll get a chance to play great games like Live Blackjack, Live Roulette, Crazy Time, Super Sic Bo, Monopoly, Texas Hold’em Bonus Poker, and several others.
Mobile & Apps
Hello Casino has an excellent desktop platform, but it’s also available on mobile phones. The mobile casino works very well, so you shouldn’t expect to see any error messages popping up. You can use the site on any modern iOS, Android, Windows phone or tablet. All in all, all you need is a decent device with a stable connection to play casino games in Hello Casino.
Security & Licensing
Hello Casino is big on security and has a whole page dedicated to it. Here, you’ll learn that the site uses the latest 128-bit SSL Digital Encryption that protects transactions and that all the games use random number generators, ensuring fair play.
Hello Casino also cares about transparency — the RTP of all of its games is clearly displayed on the site. This is not a common occurrence in online casinos, which is why we have to commend this website.
In the end, you’ll be glad to know that the casino is legitimate as it holds not one, not two, but three quality licenses. This is another rare occurrence in the online gambling sphere. The casino holds licenses from the UK Gambling Commission, the Swedish Gambling Authority, and the Malta Gaming Authority.
Hello Casino features a very modern and robust customer support system. You can reach out to the customer service agents via email at email@example.com. You can also use the Live Chat feature, easily found on any page of the site.
The agents are usually very forthcoming and have the necessary knowledge and skills required to help players. What’s more, they are quite fast with their responses, especially if you use live chat. You can expect a response in less than a minute most of the time.
All in all, we can safely say that Hello Casino is excellent. It has many games from a massive number of providers, a great welcome offer and additional promotions, low wagering requirements, a well-designed site, and high-quality customer service. All of this is enough to earn it an A+ grade, rarely given in our casino reviews.
We fully recommend Hello Casino, and we hope you’ll make an account there sometime soon, so you can start using the bonuses and enjoying the wide variety of excellent games. Have fun and gamble responsibly!
FAQ (Frequently Asked Questions)
Who owns Hello Casino?
The owner of Hello Casino is White Hat Gaming Limited, a notable brand in online gambling, with many great casinos under its wing. Some of them include Casilando Casino, Playzee Casino, Dream Jackpot Casino, etc.
Is Hello Casino safe and reliable?
Yes, completely. The safety measures it uses and the licenses it holds should be enough to prove its safety and reliability. However, the casino also offers a full list of casino games’ RTPs — publicly displayed only in casinos that truly value transparency and fair play.
Is Hello Casino legitimate?
Definitely! It has as many as three licenses, and it uses random number generators in all of its casino games.
What is the maximum payout in Hello Casino?
The maximum amount you can receive from any bet or spin is capped at C$250,000.
How do I close my account in Hello Casino?
The only way to close your account in Hello Casino is to contact customer support. Naturally, the casino can always close your account if you break the rules. If you don’t visit the site for 12 months, your account will automatically become inactive. The casino terminates all inactive accounts after six months if no deposits are made.