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Jackpot City Casino Review 2020

Jackpot City Casino

CA$1600+ Sign up Bonus

Generous welcome bonus offers all new players up to CA$1600
Terms and conditions and wagering requirements applying.

Jackpot City Casino Review

Jackpot City is a veteran in the casino industry, having been launched in 1998. This Microgaming-powered gaming hub is licensed by the Malta Gaming Authority, as well as the Kahnawake Gaming Commission, making it an ideal destination for Canadians to enjoy their favorite online casino games.

The welcome bonus is probably the strongest point at Jackpot City Casino, offering newcomers a massive deposit boost of up to $1600. Even when you use up the signup offer, the casino will throw a variety of promotions, namely free spins, reload bonuses, and more. In Jackpot City, every cent counts, courtesy of a first-class loyalty program that rewards players on all stakes levels.

Jackpot City Casino Review

Looking at the casino’s most significant aspects, it would appear that Jackpot City casino checks all the right boxes. But is it enough to meet your gambling needs? Read my unbiased and objective review below to find out!

Bonuses and Promotions

Jackpot City casino offers tons of bonuses and promotions for both new and existing customers. The bonus department is fully stacked with reload bonuses, free spins, and daily promotions. With such a long-standing reputation, the operator knows exactly how to entice players into signing in. What better way to lure players in than to offer massively sized bonuses that keeps everyone engaged for hours? They sure did convince us to give them a chance.

Since the welcome bonus is the highest in value, that’s where we’ll start off our evaluation of Jackpot City’s bonus section.

Sign Up Bonus

Jackpot City offers a hefty housewarming gift for all of its new arrivals. The colossal welcome bonus is broken down into four match bonuses, for each of the first four deposits you make on the site. In total, the sign-up offer can boost your bankroll by a maximum of $1,600. Here’s how it all pans out:

  • 1st deposit — 100% up to C$400
  • 2nd deposit — 100% up to C$400
  • 3rd deposit — 100% up to C$400
  • 4th deposit — 100% up to C$400

To qualify for each of these bonuses, you must deposit 10 dollars (or more). Keep in mind that the four deposits must occur within 7 days upon registration. So, if you’re planning to fully capitalize on the welcome offer, you shouldn’t wait for too long.

No Deposit Bonus

No deposit bonuses have become an endangered species in today’s casino industry. Luckily, Jackpot City comes from an old-school class of casinos, the ones that give free gifts to its patrons! As soon as you register on the site, you will be granted 50 free spins on Classic Sevens, with no deposit required. Yes, that’s right, all you have to do is spend a few minutes of your time to fill out the registration prompts, and that’s it! The best part about this bonus is that it’s not capped — you can win an unlimited amount of money with the free spins, and Jackpot City will pay you out in full. Pretty neat, huh?

Other Promotions

The party at Jackpot City Casino doesn’t stop with the welcome bonus. There is a variety of promotions for existing customers that range from percentage match bonuses to free spins, cash prizes, and even exotic holidays.

The promotional lineup frequently changes, so make sure to log into your Jackpot City account at least once a day to stay up to date with the latest bonuses. If you don’t like what you see, you can always log out. It would be a shame if you missed out on a splendid offer just because you didn’t want to set aside a few minutes of your time.

Free Spins

There are plenty of those to go around at Jackpot City casino. Apart from the 50 free spins no deposit bonus, there are all kinds of free spins offers on a daily basis. And once you make your progress on the loyalty ladder, you’ll start getting free spins injections almost every day.

Wagering Requirements

The wagering requirements for the welcome bonus are a little bit harsh — 50x, but in all honesty, it was kind of expected considering all the free cash that comes with it. For those unaware, a 50x wagering requirement means that you have to play through the bonus cash 50 times. For example, if you deposit C$200 and receive a C$200 credit bonus, you would have to wager C$10,000 on eligible games before you are allowed to withdraw any winnings. With a little bit of luck,  you can get rid of these WR, trust me.

The game weighting at Jackpot City Casino is as follows:

  • All slots, keno and scratch cards count 100%
  • All Aces, Jacks or Better video poker, and Classic Blackjacks count 2%
  • Other games contribute 0%

VIP & Loyalty Program

Like every first-class casino out there, Jackpot City runs a rewarding Loyalty program, giving its players a chance to grab spectacular prizes. Every time you spend money on the site playing your favorite casino games, you’ll be piling up loyalty points. And once you stack up a sufficient amount of loyalty points, you’ll be able to redeem them for cash or other hefty treats. On top of that, you will be moving up the loyalty ladder, and once you reach the top, you’ll be offered exclusive bonuses. Also, the higher you are in the Jackpot City VIP hierarchy, the faster you’ll earn the loyalty points.

How to Start Playing

Creating an account at Jackpot City casino takes only a few minutes. All you need to do is follow these few simple steps below, and you’ll be claiming amazing bonuses in no time!

  • Click here to get navigated to the casino’s homepage
  • Click on the Register tab
  • Fill out the required fields
  • Confirm that you agree with the T&C
  • Have fun!


Jackpot City casino supports a diverse range of payment methods. Some of them are country-specific so, depending on where you live, you will see different options. Canadians are in luck, as they can choose among over 10 different financial institutions to process their deposits and withdrawals. Let’s check them out.

Deposit Methods

Canadians can use one of the 14 supported deposit methods. Among the available options are credit and debit cards, Interac, ecoPayz, Neosurf, MuchBetter, iDebit, Paysafecard, and a few others. There aren’t any fees associated with deposits, and they are processed instantly.

Minimum and Maximum Deposits

With each of the supported deposit methods at Jackpot City, you can deposit between $10–25,000. This is great news for high rollers, considering that the deposit limit at most other casinos is somewhere around C$10,000.

Jackpot City Payout

Most deposit methods are available for withdrawals as well. This means that you can use credit/debit cards, e-wallets, and a few other options to cash out. Withdrawals are fee-free, and the processing times are lighting fast — cashing out takes as little as 24 hours. And if you’re a VIP member of the casino, you’ll be allowed to request faster clearance of your funds.

Jackpot City Games

Jackpot City Casino’s game portfolio is not exactly out-of-this-world, featuring around 600 games. But what the game library lacks in quantity, it compensates with quality. This gaming platform is fully powered by Microgaming, one of the leading software providers in the world. This means that you can expect to see some of the finest casino games ever created.

Jackpot City Slots

Jackpot City slots catalog boasts over 300 of Microgaming’s finest releases. Microgaming slots have always been many players’ favorites, many of whom are no strangers to awards. So, despite the lack of additional software suppliers, there’s plenty of fun to be had at Jackpot City. Here are my personal favorites:

  • Lucky Riches 
  • Bust the Bank 
  • Mermaids Millions 
  • ThunderStruck 
  • Immortal Romance 
  • Titans of the Sun 
  • Monkey’s Money 
  • Gladiator’s Gold 

The casino also offers a full suite of Microgaming’s progressives. The legendary Mega Moolah slots are on board, and they are widely known for paying out hundreds of millions of dollars in jackpot money. On top of that, there are some other exciting progressive slots that boast five and six-figure jackpots. These include Treasure Nile, Cash Splash, Lotsaloot, and Tunzamunni. 

Jackpot City Table Games

Jackpot City table games’ selection leaves no stone unturned. The lobby features all the casino classic in the RNG format. There are several poker, roulette, blackjack, and baccarat variations, as well as bingo, keno and some other exotic table games that are just as fun.

Jackpot City Live Dealer Games

The casino’s live dealer section is supplied by Evolution Gaming, the undisputed leader in the casino live dealer industry. There are also a few games by Ezugi, known for its cool features and user-friendly interface. In total, I counted 26 different live tables, which is quite impressive. Blackjack, roulette and baccarat are on offer in live dealer format, and so are Hold’em, 3 Card Poker, Dragon Tiger, Money Wheel, and Football Studio.

Mobile & Apps

If you like to play casino games on the go, there’s no place you should rather be than Jackpot City mobile casino. The site is fully optimized for mobile use, and you don’t have to download anything to play Jackpot City’s repertoire of games. No matter if you’re an iOS or Android user, you can access the games lobby via a mobile browser.

Jackpot City mobile casino has also launched a dedicated app for both Android and iOS devices. The app is a close replica of the mobile version of the site, offering all the features and a splendid collection of games. Keep in mind that the app is downloadable in countries where gambling apps are legal. I suggest that you contact customer support for more info about this.

Security & Licensing

Jackpot City casino utilizes stringent security measures to ensure maximum protection of players’ private and financial data. These include industry-standard security protocols like encryption technology, advanced firewall systems, and external and internal audit tests. On top of this, the site is eCOGRA-certified, which speaks volumes to the casino’s determination to provide a safe and genuinely fair gaming environment.

The site is licensed by both the Malta Gaming Authority and the Canadian Kahnawake Gaming Commission, making it one of the most heavily regulated gaming platforms available in Canada.

Customer Support

To ensure that everyone has a smooth playing experience, Jackpot City casino has hired a group of professional customer support representatives. If you bump into any challenge while you’re at the site, you can reach them out via phone, email address, or around-the-clock live chat. I’ve tested the support myself, and I found that the team is friendly, polite and, more importantly, very accurate in solving various queries that players may be facing. For the fastest response, then we would recommend using Jackpot City’s live chat.

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Betopin’s Verdict

Our impression of Jackpot City is quite satisfying. After all, they’ve been around for over 20 years, so they must be doing something right. The thing that we were the most impressed with is how they treat their customers. They provide lots of generous bonuses and promotions, as well as an assortment of enticing prizes to make sure that everyone stays happy and engaged. Jackpot City’s customer support is second-to-none and, with an extensive barrage of payment methods on offer, you can enjoy secure deposits and quick withdrawals, regardless of where you come from.

Now, I promised that I’m going, to be honest, so I have to mention some notable downsides as well. Namely, the wagering requirements are a bit too high for my taste, despite the size of the bonus. Also, some players might not appreciate the fact that the slots catalogue is supplied by only one software provider, no matter how highly regarded it is among the gambling community.

However, you should keep in mind that there isn’t such a thing as a perfect casino. Overall, I find Jackpot City casino quite appealing and recommend it to all my readers.


Who owns Jackpot City Casino? 

Jackpot City online casino is owned and operated by Baytree Ltd, a company registered in Malta. This company was founded by a group of casino veterans, and they’re also responsible for managing several first-class casinos, including Lucky Nugget, Mummy’s Gold, and Gaming Club casino.

Is Jackpot City legal in Canada? 

Absolutely! Jackpot City is licensed by the Kahnawake Gaming Commission, so it’s basically a Canadian-native gambling site.

Is Jackpot City casino safe? 

This is one of the safest gambling sites that you’ll ever find. Jackpot City uses Fort Knox-like security measures, making it virtually impossible for hackers to gain access to your personal and financial information.

Can I play at Jackpot City Casino for free? 

Yes, you can, but you will have to register first. Once you do that, you can try out most of the games in demo mode, without having to deposit a dime.

Do I need to verify my account before I request a withdrawal? 

Yes, you do, but it will take only a few minutes of your time. You will be required to submit additional proof of identities, such as an ID card, passport, driver’s license, or some utility bill. The casino uses this protocol to prevent potential frauds and underage gambling.

What is Jackpot City Casino’s stance towards responsible gambling? 

Jackpot City is a huge advocate of responsible gambling. It offers a self-exclusion feature, giving you the opportunity to exclude yourself from gambling for anywhere between a week and a half a year.

How long does it take to get money from Jackpot City?

It depends on the method you’re using for withdrawals. E-wallets are the fastest with a 0–24 hour withdrawal frame whereas, for other banking methods, it may take up to five business days to process your withdrawal.

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